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Lloyds Banking Group (National)

General Management - Insurance

This two-year programme is designed to prepare you for a management role within Insurance.

Our insurance business is one of the largest in the UK. Through our four leading brands - Scottish Widows, Halifax, Lloyds Bank and Bank of Scotland - we serve and support millions of customers, and play an important part in helping Britain's people, businesses and communities to prosper and grow. We currently have over 4.3 million home insurance customers and 6.4 million life, pensions and investments customers.

Within Insurance, you'll find many different teams and support functions. These include:

Annuities, Bancassurance and Protection, which looks after our protection and retirement propositions, and helps our Retail, Wealth and Commercial business areas to serve their customers' bancassurance needs.

General Insurance, which is responsible for creating compelling product propositions, for setting the final customer price for all home insurance, and ultimately for helping us become the market-leading general insurance provider. Product areas include household, motor, health and payment insurance, where we are already the UK's largest provider.

Risk, where the focus is on delivering sustainable growth, by acting as trusted advisers to the business and helping to improve the management of risk.

Investment Propositions, which aims to maximise value not only from investment performance but also from all product areas that have investment performance at the core of the customer proposition.

Business Change, who plan, execute and manage strategic change in order to help Insurance achieve its medium-term plan.


This two-year programme is designed to prepare you for a management role within Insurance. Through a series of placements, you will gain the experience and knowledge you need, and there will be early opportunities for you to develop leadership capabilities and key people-management skills. Insurance is a relatively small area of Lloyds Banking Group, so graduates enjoy a high profile within the business and have plenty of access to senior management.

Your development

You will be encouraged to take ownership of your personal development, which will come through a mixture of on-the-job training and formal learning opportunities, and through the support and guidance you receive from your line manager and colleagues. You will be supported and receive full funding to achieve a CII (Chartered Institute of Insurers) qualification. Your line manager will be there to guide you on your journey, and you will be assigned a mentor, in the form of an ex-graduate, who will be on hand to offer practical advice.

Beyond the programme

The aim of the programme is to prepare you for senior leadership roles within Insurance and also the wider Lloyds Banking Group. Within five years of completing it, you could be looking at taking on a role where you're leading sales teams, managing £multi-million insurance products, leading major change programmes, or driving our digital or marketing strategies for the insurance business. Ultimately, your career could take you anywhere across the organisation, from retail to mid-market business banking, from managing large-scale operations to risk.


You will go through a number of placements over the course of the two-year programme. Each placement will give you insight into a different aspect of the business, and all of them will involve you doing real roles. You will spend time in at least one customer-facing role, possibly in our sales and retention operations or in the teams working with insurance brokers or retail branches. You should also have the chance to work in one or perhaps both of our iconic consumer brands: Lloyds Bank and Scottish Widows. In addition, there will be opportunities to work in analytical roles in areas such as product management, strategy, reporting and analytics.

Through your placements, you will not only gain hands-on experience of managing projects and colleagues, but will also be able to develop a deep understanding of banking and get real insight into our customers' needs.


We see you as a future leader of Insurance. So you need to show us that you're passionate about developing your career here, that you will be able to excel within a dynamic and challenging environment, and that you are someone who genuinely believes in doing the right thing for the customer. Strong interpersonal skills are very important, because you need to be able to work collaboratively with colleagues at all levels. You must also have the ability to understand and respond to an ever-changing mix of business challenges.


  • Graduate recruitment Programme

  • Contract: Full-Time
  • Salary: £28k

  • Location: UK wide with relocation likely between placements
  • Education: egree requirements: 2:1 or above (expected or achieved), in any degree discipline. UCAS requirements: 300 UCAS points from 3 A-Levels (or international equivalent)

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