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giffgaff ups the anti on phone contracts with latest ad campaign

giffgaff, the multi-award winning phone network known for its ‘no contracts’ approach to mobile, delivers its new campaign this week singing the benefits of their no-contract, no-ties proposition.

Sponsored by The 7th Chamber 

The campaign is built on research, which reveals that people are looking for an alternative way to get the phone deal they want. 

giffgaff’s latest advert is the second phase of its ‘hey you’ campaign, which was extremely successful in inviting consumers to challenge the status quo of long, drawn-out mobile contracts, is based on research that revealed that the majority of 16-24 year olds would avoid a phone contract if they had a choice.  

giffgaff’s new month-long campaign launched on Friday 9th October 2015 with 10 second teasers that will run for a week before peaking this Friday 16th October with a prime time premiere of giffgaff’s 60” #heyyou advert that will be broadcast in the first ad break of TFI Friday.

The second phase of the #heyyou campaign delivers the ‘no contracts, no ties’ message that was built on extensive insights from members and the broader 16-24 year old target audience back in May for the first phase.  The research revealed that:

The top five reasons 16-24 year olds avoid contracts are:

1.    Being locked in for too long (68%)
2.    Paying more than what they originally signed up for (32%)
3.    Too much commitment (31%)
4.    A waste of money (28%)
5.    Mobile use changes so quickly (20%)

A whopping 74% of 16-24 year olds who have previously had a phone contract didn’t read the terms and conditions before signing up – 37% said they think contracts are designed to confuse and bore the consumer. 

Females aged 16-24 are more likely to avoid entering a contract – 58% vs 44% of males.

Mike Fairman, giffgaff’s CEO commented on the campaign: “Our campaign is designed to remind everyone that contracts are not the only way. We’ve been voted the UK’s best mobile network by Which? for the last two years – which speaks volumes about our no contract approach.
 
“Our members tell us that giffgaff doesn’t make them feel tied down like a contract does, so we’ve brought that to life in the latest campaign.”

giffgaff has recently updated all of its monthly goodybags (plans) to 4G, enabling everyone to do what they want, when they want, but that little bit faster, for no extra cost.

  • Date published: 22nd October 2015
  • Written by: Ian Thomas

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